Frequently asked questions

  • Q Do you provide kit frames?

    A

    No. We only offer a bespoke service.  This gives the client the best value for their project and ensures that the finished frame works in harmony with its environment.  If you are looking for ideas, you may find something in our portfolio that could be used as a starting point.

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  • Q Can you supply a frame for me to put up?

    A

    We supply and erect all our frames.  This way we retain responsibility for all aspects of the frame design and erection.  On occasion we can supply frame elements and single timbers on a supply only basis.

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  • Q What is the difference between structural timber frame and light-frame construction?

    A

    All the projects shown on our website have heavy structural timber frames.  This kind of frame is often characterised by visible timbers in the finished structure.  By contrast, light frame construction typically uses much smaller softwood timbers with the finished “stick”-frame hidden behind plasterboard, or other finishes. 

    At the Timber Frame Company, we frequently combine these building methods to deliver the best overall value to the client. 

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  • Q I’ve heard that green oak moves as it dries – can you use kiln dried oak for my frame?

    A

    Green oak is a traditional material that has been used for many centuries – you have probably been inside one of these wonderful old buildings.  As the frame dries it does move but our experienced designers and framing teams work with the timber to ensure a beautiful and long-lasting structure.  While kiln dried oak would not move as much, timbers of that size are significantly more expensive.  Kiln dried oak is also very hard to work, limiting the types of joints that can be cut.  Often the best solution is a compromise that integrates a mixture of green and air dried timbers.

     We want you to love your finished building, but we know that the tendency of green oak to split and bend while it dries will put some people off.  The best way to find out if you are one of those people is to visit one of our finished buildings. Show rounds are also a good opportunity to consider other elements of your structure including cladding and glazing systems that will allow movement in a frame, while remaining water-tight and draft-proof.

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  • Q How far will you travel and will that affect the costs?

    A

    The Timber Frame Company has worked all over the UK – including some projects off the mainland.  Although less frequent we have also taken on projects outside the UK.  If your location is very remote, there may be additional transport costs but in most cases our prices are competitive.

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  • Q Can you manage my building project for me?

    A

    Sorry, we only design and erect the frame, although we can also arrange the glazing.  We are happy to recommend other reputable companies who may be able to help, but we cannot undertake other building work ourselves. 

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  • Q Can you recommend an architect to design the rest of my building?

    A

    We are happy to recommend an architect with experience of designing post and beam structures for your project.  Alternatively we can work with any architect of your choice – the most important thing is to find someone you feel comfortable working with.  In some cases we are able to offer a design service for your whole build.

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  • Q How do I know you are properly qualified?

    A

    All our designers and frame teams are members of the Carpenter's Fellowship.  Our personnel are also registered under the Construction Skills Certification Scheme (CSCS) to work with heavy structural timber frames.  When we work with plant equipment, such as cranes, all staff are trained under an industry recognised scheme such as the Construction Plant Competence Scheme (CPCS). You can discover more about our experience and approach in the About Us section of our website.

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